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Cities served: Auburn, Newcastle, Meadow Vista, Nevada City, Grass Valley, Colfax, Foresthill, Georgetown, Cool, Coloma, Alta
Collision Pros Auburn was the shop that started it all. In 2013 Brian purchased TJ Enterprises, a leading auto body shop in the Auburn community for over 30 years. TJ’s had a great brand and following. We got to work providing staff additional factory training and the latest equipment. We now hold more factory certifications than any other body shop in Auburn. Our business took off and in 2016 we moved into the building we now occupy on Grass Valley Highway in Auburn. Auburn is managed by Mike Harris.
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Social Rating
5.0
Based on 241 reviews
Collision Pros - Auburn
5.0
Jamie G.
01:16 28 May 20
Collision Pros made my van look brand new! They were courteous, kept me informed through the process, and did an amazing job. 10/10!
bwible10
01:18 22 May 20
Gary H.
02:34 21 May 20
Maile P.
20:32 17 May 20
Ian D.
23:21 15 May 20
susan C.
14:52 13 May 20
ANNIE M.
08:36 13 May 20
They're a team of awesome people here. Excellent customer service, did a great job on my car. I recommend them with no hesitation. Thank you collision pros
Emily Van W.
23:17 12 May 20
Sarah S.
20:30 10 May 20
Arleen H.
23:28 08 May 20
Andrea H.
00:00 08 May 20
Misha G.
15:33 05 May 20
Although my car ended up being totaled, Jeff was always in communication with me, letting me know exactly what’s going on and what the next steps will be. I was very impressed with his level of service.
Kelly S.
04:12 02 May 20
This team really helped me out during a tough time. They did an excellent job on replacing my bumper! I highly recommend this place to others.
Joel S.
22:54 30 Apr 20
I was recently rear ended and the Team as Collision Pros kept me in loop every step of the way With the repairs to my vehicle. My BMW is gorgeous all because of them!
Joey M.
01:35 30 Apr 20
They did an awesome job. Very professional and timely. Always communicated where they were at in the process and completed the job very fast. Will definitely be using them again for all my auto body needs!
Kenneth M.
21:51 29 Apr 20
Gazelle L.
00:08 25 Apr 20
Brian C.
17:55 23 Apr 20
Collision pros went the extra mile did a fantastic job on a very bizarre repair. They coordinated this through insurance and ended up saving me a lot of money. They have definitely won me over as loyal customer.
Wendy S.
19:06 21 Apr 20
ero1946
19:24 20 Apr 20
Used them once before and they did a great job. Again the job looks great
Nicholas R.
01:12 14 Apr 20
These guys took great care of every need I had & my car looks brand new! I’ve done body work in the past & Collision Pros hit it out of the park on this one!!! Jeff gets a A+ for his professionalism A+ for communicating with me as well! All this & I didn’t even mention they finished it in 1/2 the time expected!! Very pleasant experience! Thank You Collision Pros! PRO’S!!! BMW 335i e92
Michael B.
18:01 10 Apr 20
Car is like new awsome customer service
Anndrea S.
09:16 09 Apr 20
Highly recommend this place. These guys are awesome! Top notch customer service. Jeff was great. He reached out to me, letting me know what was happening...
Keith N.
05:00 09 Apr 20
I had my vehicle repaired the rear bumper was destroyed during a rear end accident. Collision pros got the parts ordered fix the car in an expeditious manner and stayed in touch with me about different developments that happened during the process. Was pretty happy with them
Julie C.
18:24 08 Apr 20
Collision Pros did an awesome job on my car. Jeff was extremely communicative in letting me know what stage my car was at throughout the process. Super professional. Highly recommend.
Sharon H.
10:52 06 Apr 20
This shop is amazing! My insurance company gave me three choices and I chose Collision Pros based on their Yelp reviews. Their customer service and the...
John K.
00:31 28 Mar 20
Excellent all around service and quality of work - Almost like nothing happened.
Ron O.
15:45 25 Mar 20
David M.
16:20 23 Mar 20
Great job! On time, helpful and looks great!
Jake H.
23:31 18 Mar 20
Everyone here went above and beyond with my repairs. Office staff is super friendly, kept me updated throughout the entire process, and had my vehicle finished earlier than what was originally anticipated. I’d 100% recommended using this shop.
Judy E.
14:05 17 Mar 20
I had a small owie on my car that they took care of quickly professionally and at little cost
Karen Y.
23:03 16 Mar 20
Kathleen W.
21:06 16 Mar 20
Our car looks great! You can’t even tell it was in an accident. This is the 3rd time a member of our family has had work done by Collision Pros and we have been happy with the quality of their work each time.
Jake S.
00:14 13 Mar 20
I arrived on time and my service provider was ready, I was out the door in less than 10 minutes and my car was repaired perfectly and a day ahead of scheduleThese guys are the Collision Pro’s for sure!!!!!!
awsomeman 1.
17:50 08 Mar 20
This guys are the best! Fixed my car to look just like new. There is no way anyone wold be able to tell the difference. My car was in their shop fo a week, and they were calling me almost everyday to let me know how far are they with repairs. I would definitely recommend them to anyone who wants top of the line repair, and i would absolutely use them again. I hope i wont have to 🙂 thank you guys!
Cyndi C.
18:50 07 Mar 20
Charles C.
21:58 05 Mar 20
Efficient, friendly, communicative. Very helpful. Kept me in the loop frequently.
marlin H.
22:46 03 Mar 20
The professionalism of this company is outstanding they had my car repaired in a very timely fashion. They're very understanding about my personal issues that I was dealing with at the time that I needed my car repaired, and were extremely compassionate. I will recommend all of my friends and acquaintances to this company for their honest, friendly and quality of work performed.
Rebecca K.
04:44 25 Feb 20
Cindy R.
06:25 18 Feb 20
I couldn’t be happier with my experience at Collision Pros. They were quick, had great communication, excellent customer service, and my car looks perfect!
Richard C.
20:32 17 Feb 20
Jeff was very communicative. He was very thorough and found some damage that I had missed. Everything went according to plan with excellent customer service. I would totally recommend Collision Pros in Auburn. Even the rental car was smooth and painless. It was all taken care of quickly and thoroughly. Excellent excellent excellent!
Jason L.
23:53 07 Feb 20
Excellent service, friendly staff, great work all around!
Becky L.
18:17 05 Feb 20
We have used Collision Pros several times and each time the end result has been fantastic! Their work is professional, detailed, and always top notch. Collision Pros staff kept us informed each step of the way and their were no surprises . Highly recommend Collision Pros!!
Jennifer P.
19:34 04 Feb 20
Diane P.
17:21 04 Feb 20
Kept informed of repair progress, any changes needed. Went extra mile getting replacement parts to get car done earliest possible, Good communication with insurance. Repair work perfect! Nice to have my car looking like new. Customer friendly staff.
Brenda I.
06:37 01 Feb 20
They unexpectedly detailed my car - Thank you and yay! And Jeff made sure that all repairs were up to my standards. Easy to communicate with them, efficient service and you could feel a sense of positive work energy among the team. I felt and believe I was in good hands with Jeff. I felt confident that things will be handled thoroughly. Have already recommended them to others!
Jamie S.
03:01 29 Jan 20
Carl B.
16:05 27 Jan 20
Excellent work and great customer service. I definitely recommend them.
Terrence S.
16:06 23 Jan 20
These guys were super friendly, knowledgeable, and quick with their work. I highly recommend! Loved the paint job they did with my back bumper. It’s looks brand new 👌
Steve S.
16:36 21 Jan 20
Sam C.
02:15 21 Jan 20
Can't even tell there was damage. Excellent communication, progress reports and time frame was spot on!
Susan H
05:25 12 Jan 20
Very friendly, professional. About $200. Less than others in Auburn, CA.
Sunny J.
02:10 15 Dec 19
Victor T.
10:41 18 Nov 19
Solid company and they don't skimp on poorly sourced non oem. Very detailed and customer service oriented and great results.
Junior G.
21:30 25 Oct 19
Laura D.
03:43 22 Oct 19
Outstanding service with my subaru Scott kept me informed. Never had to wonder what was going on. Thank you. Would definitely recommend
Mark M.
17:07 20 Oct 19
After hearing about my brother in laws positive experience I decided this was my best option, even though I live over 3 hours away. I'm glad I did. Mike, Hillary, Jeff and Samantha were all very accommodating and when they said they would do something or call back, they did. My Model 3 came out looking fantastic and I couldn't be happier.
Mark M.
09:59 20 Oct 19
I live over 3 hours away, but after hearing about my brother in laws positive experience I decided this was my best option. I'm glad I did. Mike, Hillary,...
Kate L.
09:01 18 Oct 19
We received top notch service from drop off to pick up. Communucation could not have been better. We were informed of my car's progress throughout the repair process which was so helpful! Best of all, my car looks like new. I highly recommend Collision Pros and have told locals about their excellent service. In this day and age of often shoddy service, it is refreshing to find a business like this!
Sonia Y.
12:10 16 Oct 19
Without a doubt outstanding service. Jeff was my contact person and he was polite, friendly, understanding, and kept in touch with me throughout the...
Nicole M.
23:43 01 Oct 19
They were beyond amazing and had EXCELLENT service! I couldn’t be more happy with the service and how my car turned out!!
Terry W.
16:17 26 Sep 19
Collision Pros in Auburn - MAJOR KUDOS!! Exceeded my expectations...not only did they repair the damage on my car quickly and efficiently, they cleaned my car (vacuum and wash) before returning it...it looked like new! They worked fabulously with our insurance and I will take all future repairs to this team. Great work and customer service!!
Jack A.
00:13 24 Sep 19
Anthony H.
07:50 21 Sep 19
I work in the service industry, and as a Service Manager with multiple employees in different departments occasionally mistakes can happen. The strength and...
Ashik A.
15:15 18 Sep 19
Nice friendly service. Wife car, received some damage. Insurance company suggested firm. We are pleased with service.
Patrick S.
23:42 06 Sep 19
Great job fantastic service!
Michelle W.
04:48 02 Sep 19
Excellent body work. Customer service was amazing. Insurance paperwork was seamless, all it had to do is pick it up. Plus it was done three days early. My car was detailed inside and out! Awesome job. Thank you.
Kathy B.
22:44 30 Aug 19
Everyone was super professional! The whole process was SEEMLESS! Collision Pro would get an EXCELLENT PLUS!!! I would HIGHLY recommend them to anyone!
Jerry C.
11:57 29 Aug 19
First off let me say that I'm not your average customer when it comes to being exceptionally picky about my car. That said, the guys at Collision Pros in...
kim C.
19:42 26 Aug 19
They were awesome!
Chuck C.
22:10 24 Aug 19
Jan J.
22:20 23 Aug 19
Great place! Nice people. Would definitely recommend Collision Pros!
Kandra S.
22:46 22 Aug 19
Great service
Danielle B.
17:42 21 Aug 19
Andrew T
15:52 13 Aug 19
Pinak L.
01:38 10 Aug 19
If you’re within a reasonable driving distance and own a Tesla that unfortunately got into an accident, Collision Pros Inc in Auburn CA is your answer. Exceptional staff and most importantly jaw dropping quality of repairs and they are pretty fast when it comes to getting the work done and having your car back on the road. Unfortunately there is almost always a bit of waiting for parts when it comes to Tesla and also because more parts may be needed once they open up your car. But throughout the six or so weeks that my car was at their shop, I got regular updates and the results are more than satisfactory. Thank you to all the staff and engineers. Hope I never see you again in a professional capacity but you’ve made me happy again after seeing my repaired car. 🙂
bobbie W.
16:00 08 Aug 19
William S.
23:12 07 Aug 19
Matthew P.
22:14 05 Aug 19
Amazing. Without a doubt would I recommend to anyone! I was properly greeted coming through the door each and every time. They replaced quite a bit of parts on my car and had it all done in under a week, and they even cleaned my car! The customer service was great and if anything ever did happen again I wouldn’t think twice about coming back.
Matthew P.
15:15 05 Aug 19
Amazing. Without a doubt would I recommend to anyone! I was properly greeted coming through the door each and every time. They replaced quite a bit of parts...
Bob F.
23:55 02 Aug 19
Brandon W.
19:31 01 Aug 19
Collision Pros were great to work with. My insurance called ahead and set everything up. I dropped off my car and they got to work. Hillary did a great job keeping me informed and up to date on when my car would be complete. The repairs look awesome! You wouldn’t ever know that I was rear ended. They were very thorough. Highly recommend this shop if you need a body shop after an accident.
Melody B.
20:21 25 Jul 19
Excellent service, and quality work!
Sharon Z.
02:22 23 Jul 19
The service and the personnel were amazing. They got my repair done in less time than they quoted, and it looks great. I have nothing but praise for the folks at Collision Pros!
kram A.
22:52 22 Jul 19
Victoria H.
22:36 22 Jul 19
This was the best choice. Excellent customer service. I recommend this place and it is definitely worth the drive. I was a nervous nelly about the Insurance company but everything turned out great thanks to Collision Pros special thanks to Jeff S. He took care of everything going above and beyond with his great and positive attitude. He coordinated everything in the shortest time and I thank him and the Pros for all that they did. I am grateful for great service and a seamless transition. Thank you Jeff S , the crew, the owners and shout out to KC @ Enterprise!
Victoria H.
12:40 22 Jul 19
This was a better choice just like buying a car out of town! I also am fond of getting out of town for car repairs. This place came highly recommended and...
Patti H.
00:07 20 Jul 19
Super happy with work, customer service, and timely manner. Would recommend anytime.
Debbie R.
04:16 19 Jul 19
Camryn S.
05:35 16 Jul 19
The fix was quick and the employees all made my experience as easy as possible. Overall an excellent experience.
Kathryn S.
23:52 10 Jul 19
Customer service goes above and beyond what you would expect. Very helpful crew and the service was completed prompt and above expectations! I would highly recommend this place!
Norm W
17:42 10 Jul 19
Work was done earlier than told even though more work was done than first estimated. Now our truck looks like it did when it was new.Big thank you!Norm
Ami V.
04:15 29 Jun 19
Deanne G.
21:03 24 Jun 19
Stacey M.
08:05 21 Jun 19
Had my damaged vehicle repaired here. Great job, looks good as new! My service person kept me in the loop the whole time, which was nice. Had a concern...
Nick O.
01:00 19 Jun 19
Joy W.
04:53 18 Jun 19
Carmen B.
15:40 15 Jun 19
Always upbeat, accommodating, and the Tesla never looked better.
Tom F.
22:59 12 Jun 19
Thank you for the great experience of how a body shop should take care of you.....excellent...highly recommend
Veronica S.
00:18 12 Jun 19
Guy H.
00:44 29 May 19
Christine K.
05:20 25 May 19
My experience here was excellent! The mechanic was honest, listened to what I said and was very helpful.
Chel T.
01:00 25 May 19
Jerome A.
21:50 24 May 19
Excellent service by talented professionals. Helped with insurance, rental car and prompt response. Best experience!
Rick D.
18:34 24 May 19
Cera B.
23:50 22 May 19
Collision pros Auburn was amazing they had my car back to me really fast and were very kind and called me any time anything was updated thank you so much!!! They were amazing! Definitely recommend!
bluesycreature
20:35 21 May 19
I am very pleased with the excellent service I received from Collision Pros in Auburn California. Jeff handled everything in a professional manner. Would highly recommend this business!
Joe S.
14:10 18 May 19
Very satisfied with the Collision Pros Auburn. The staff were very friendly and welcoming and all work was performed to high standards and completed in a timely manner. Great experience and well worth the drive up from Lincoln. Thanks to everyone at Collision Pros Auburn!
Michelle G.
04:20 07 May 19
My husband and I had a great experience with Collision Pros! Everyone was so helpful and nice which made working with them a pleasure! Samantha at the front desk was always helpful and the guys did a great job on my BMW. I would recommend them to anyone looking to repair their vehicle!
David B.
23:22 29 Mar 19
Luke S.
01:14 29 Mar 19
Excellent service, quick turn around time with exceptional results. my new go to body shop.
Mark G.
23:55 25 Mar 19
Care free, easy peasy...customer service and quality of work was beyond excellent!!
Andrew W.
00:01 22 Mar 19
Excellent service!
Barbara C.
23:28 14 Mar 19
Thy made everything easy and did a GREAT job on my car.
Matthew C.
21:16 12 Mar 19
Super professional and very friendly.
Kyle J.
23:58 05 Mar 19
Kelly M.
17:45 05 Mar 19
Collision Pro was great to work with. They kept me informed throughout the whole process of my repairs. They worked closely with my insurance company, so I never felt like I was the middle man between the 2 companies. I had a great experience with Collision Pro.
john K.
16:43 21 Feb 19
Excellent service and fast
Rebecca H.
21:15 20 Feb 19
I am very pleased with the work that I had done at collision pro. They were very professional and made all the contacts with my insurance company and got my car in very quickly to be looked at and then got it back in for repairs . I had it back within a day and a half, cleaned and the work they did was outstanding. so I'm very pleased
Jason _.
21:07 20 Feb 19
Helpfull and seemed ery professional. The work was completed in a timely basis and seems to be quality.
Roger H.
00:44 01 Feb 19
Collision pros did an excellent job on our Subaru and the turn around time was incredible. I would highly recommend them.
Mike C.
00:54 30 Jan 19
These guys helped me all the way . Very professional and handled business . They now have my business for life. Thank you very much.
Christina F.
23:19 28 Jan 19
Barbara H.
17:11 23 Jan 19
I had a excellent experience at Collision Pros in Auburn California. Working with our insurance company Geico, due to a hit and run of my Jeep Renegade. I choose Collision Pros from their web site. I made a appointment online and met my insurance agent and the interprise rent a car rep all at Collision Pros bisness site. I was given all my options right on the spot and agreed on a fix it plan. I left in the very nice rent a car we were given and went home. Collision Pro kept in contact with me through out the process and my Jeep was fixed right away. The next day by 5 pm I was able to pickup my beautifully fixed Jeep and they even reatached our transformer embalm as well, that was not expected. I recommend anytime you need work done, Collision Pros is the place to go for your repairs. Fast no worry excellent service. A big Thank you to Collision Pros Barbar Hegazy
Petra K.
00:35 22 Jan 19
Fast service, all the staff was very friendly as well. My car looked great and they even cleaned it for me, nice finishing touch.
Richard G.
16:56 17 Jan 19
I have used Collision Pro a couple of times and they have provided excellent service and the repairs were as if there was never an accident. I would not hesitate to take any of my vehicles to Collision Pro, if needed.
Christopher C.
21:17 16 Jan 19
Great service and speedy work! My Tacoma was taken care of with love and they made sure to go over with me every part that was addressed. Paint match also came out perfect.
Tony G.
01:48 16 Jan 19
From start to finish and everything in between this business does it to perfection. They even made accommodations for me to leave my truck for repair while I was on a short trip. I came back and my truck was repaired, washed, cleaned an ready to go!
Jonathan H.
16:28 14 Jan 19
Very Professional and Quality Workmanship. A very painless process.
Jay M.
01:44 10 Jan 19
Great, thorough service. Amazing work. Many thanks!
Chris G.
01:16 10 Jan 19
Daniel S.
22:13 09 Jan 19
Friendly and professional. Finished the job in the quoted time frame, even though it was over the holidays.
maryjane L.
19:18 07 Jan 19
Thank you for a job well done on my Altima. I was so happy to see it looked like new again.
Debbie H.
02:45 01 Jan 19
Super easy and friendly my rental car was there when I got there and my window was replaced with the matching tint. Thank You
Teresa M.
00:56 01 Jan 19
They made the whole process very simple and even took car of ordering me a rental car. Super nice people!
Keith C.
19:08 31 Dec 18
I found this shop to be professional and courteous. Our repairs were completed on schedule and within estimate. They worked directly with our insurance company.
D S.
03:24 29 Dec 18
Great job. Thank you
A D.
18:15 28 Dec 18
Elana G.
23:31 26 Dec 18
Sylvia D.
22:33 21 Dec 18
They did some work on my mom’s car and finished the repair in record time. She was so happy to have her “wheels” back in such a timely fashion. The repair looked great and is guaranteed for as long as she owns the car - can’t ask for better than that!
Spencer H.
21:45 20 Dec 18
Excellent repair and customer service.
Brett J.
03:11 20 Dec 18
Collision Pros made my claim with State Farm a very easy process. They kept me updated and finished the repairs ahead of schedule. The color match and parts fitment were very good. I was happy with their work and would use them again.
Dan H.
21:09 14 Dec 18
This business is very professional and great to do business with left a great impression on me.Dan Hammitt
Kevin B.
12:29 27 Nov 18
Great job
Kristen J.
01:48 30 Oct 18
WOW! I am SUPER impressed with the customer service at Collision Pros in Auburn! I had a concern about my car battery after it had been serviced there, and without hesitation the owner went above and beyond to take responsibility and make it right, including covering the cost to replace my battery. I can’t remember the last time I experienced such a high level of responsiveness to a customer concern. In addition, their work on my car was excellent and efficient. I recommend them without hesitation.
Theresa R.
18:37 18 Sep 18
Kaye T.
15:06 26 Apr 18
I have to say, my experience with them far exceeded my expectations. My insurance company bumbled the whole process but Summer was on it. What a pleasure to work with someone that still knows what it means to give good customer service. She went over and above what was required of her and made the mistakes from my insurance company far less painful. Then on top of it and most importantly, the guys did a great job on the repairs. I will surely refer them to anyone needing repairs. Thank you!
Anna L.
01:31 25 Jan 18
Mike goes The extra mile to helpAbove & beyond customer service
Ellen P.
18:05 03 Dec 17
Brandon P.
16:13 03 Dec 17
I had a great experience with Collision Pros Auburn! Their work and customer service is excellent. I was very impressed with the results, price and quick return, as well as the interior and exterior detail/cleaning job. My car looks better than when I bought it.
Caleb L.
20:43 27 Nov 17
Work was done promptly and properly. Car looks as if nothing ever happened. Callimg to check in at let me know progress was great also.
Eddy W.
02:08 18 Nov 17
Great place and excellent work. Very pleased
richard B.
01:34 16 Nov 17
Body repair on my 2008 tundra was perfect, I would recommend collision pros over any other body shop
Grupo B.
00:49 16 Nov 17
Madeline J.
16:30 10 Nov 17
Stephanie S.
20:08 02 Nov 17
Jo P.
00:37 24 Oct 17
Everyone was great, accommodating and really made an effort to do a great job, which they did!
Kevin M.
18:51 23 Oct 17
Wendy C.
01:10 21 Oct 17
Very friendly and speedy service. Great job!!
Kylee J.
16:08 19 Oct 17
Very informative of the process. Kept in contact with any updates or changes.
david S.
19:40 18 Oct 17
Totally satisfied with the work and by their besting there time estimate by two weeks.
Meghan S.
19:12 16 Oct 17
Amazing service. They even went above and beyond repair. My car came back immaculate. They kept in contact with me the entire time and made sure to explain the repairs when I went to pick it up. I will make sure to recommend them to everyone. Thank you!
Gerald M.
02:02 14 Oct 17
I was kept up-to-date on progress. Everything came out great
Sue S.
13:25 12 Oct 17
Beautiful work and fantastic customer relations. Will be recommending to all our friends and family.
Jj T.
19:58 09 Oct 17
Very quick and proffesional.
Ali S.
22:50 05 Oct 17
Awesome, awesome, awesome, awesome. Did I mention awesome? On every front: above-and-beyond customer service, coordination with Geico, quality repair work. And they detailed my car too. I think it's cleaner than when it was new!
Robert M.
00:30 22 Sep 17
Very nice people, did a great job on my car repair.
Karen L.
01:21 21 Sep 17
Sandy E.
16:36 20 Sep 17
They were very professional, showed you the work they did, Mike was professional, kind and always had a smile on his face. Couldn't be happier.
M T
01:40 12 Aug 17
The staff were friendly and efficient. I felt like they went above and beyond to provide good service and the best price possible for the repairs
Lisa F.
17:41 27 Jul 17
Easy to work with, completed job on time. No hassle and went the extra mile with insurance adjuster. Thank you.
Tami A.
00:01 19 Jul 17
Got my car back fixed and looking nice and clean. Very friendly staff.
Kim B.
19:44 13 Jul 17
They were Awesome and communicated well during process! Had absolutely no issues and glad that OEM parts were chose as the best route for my 2015 Jeep Gr Cherokee. Looks great! Thank you!
Earney S.
16:55 06 Jul 17
The Collision Pro's team is just that...."Pro's". Their work product is excellent and they kept the lines of communication open at all times so I knew what was being done and when. While I was disappointed that my vehicle was in an accident, these folks were the bright spot of the experience. My vehicle looks as good as new.
Cecilia H.
02:11 30 Jun 17
Gerald B.
21:20 27 Jun 17
Haven't seen the results yet but so far employees or staff have been courteous, friendly, helpful, knowledgeable, and efficient. Also they were helpful in getting past some of the insurance glitches. We wouldn't hesitate to recommend them to anyone needing service.
Kristan P.
16:10 26 Jun 17
I haven't had to make an auto insurance claim for many years so I was expecting a hassle. Collision Pros absolutely stunned me with their excellent knowledgeable service. They dealt with the insurance for me and did amazing work on my car. Nicole Blevins you rock! Shannon, someone knew what they were doing putting you up front!!! I will be a forever customer!
Julie H.
15:48 24 Jun 17
Everyone was super nice and helpful and made the experience as convenient as possible! Repairs look fantastic!
Malte H.
03:59 22 Jun 17
Excellent service and quality work. jason was fantastic to work with. Fingers crossed no more snow plows hit our vehicle but if they do we'll be going to Collision Pro! Thanks again Jason and the team in Auburn!
Snow W.
16:58 13 Jun 17
The staff at Collision Pros was amazing! I was nervous after my car got towed from my first accident ever. I needed a new radiator, front bumper, and air conditioner. They were very kind in helping me understand what was wrong with my car and how they were going to fix it. They repaired my car quickly and it runs great! They even vacuumed the inside and my car has never been cleaner. The staff went above and beyond to make my car repairs as stress free as possible. I really could not have asked for better customer service or better quality repairs. They also had free donuts! 😁
Paul and Peg R.
19:09 12 Jun 17
Provided current and updated communications during process and completed work was excellent
Jaclyn B.
18:51 12 Jun 17
If you have to go through a car accident, this is the place to go! They worked great with my insurance (Allstate) and kept me updated through the whole process. I highly recommend them!
jose miranda, md, I.
19:51 08 Jun 17
Outstanding efficiency, timeliness and cost affordability of this Collision Center. Have used them before and have never been dissatisfied and always pleased with the work they have done and excellent customer support they provide
CATHYRINE M.
15:11 08 Jun 17
This is my second time dealing with Collision Pro's and both times it has been a great experience. Each time Hason has gone above and beyond to make getting my car fixed a great experience. All the work was done to the highest standard and they always kept me informed of the process. I will never take my cars to anyone else because I know that I will always get the best service here.
Franco R.
16:03 26 May 17
They were super helpful and honest, and called me frequently to keep me in the loop. They're a very friendly place to have work done on your car.
Ronald H.
15:00 12 May 17
Ryan Y.
18:31 08 May 17
Very helpful, knowledgeable, and professional people working here
Heather E.
15:53 08 May 17
I live in Roseville and brought my car to Collision Pros because of all of the positive reviews. I had a bad experience with another body shop in the past, so I was a little worried about leaving my fairly new car in their hands. It was well worth the drive though. They communicated with me throughout the entire process and had my car ready for me in two days. They do great work! I would definitely recommend them!
Randy W.
19:38 20 Jul 16
What a class act business. I can't say enough about the honesty and integrity of the folks at Collision Pros. I hit a boulder while trying to maneuver into a camp site with my F150 pickup. I bent the bumper and popped out a long piece of plastic trim. Jason, said they may be able to pull and shape it out without having to replace any parts; and only charge for an hour or two of labor, but if the bumper and trim had to be replaced it would be about 15K. He called me about mid day and said they were able to pull it out and reshape. I got there expecting to pay an hour or two of labor; he told me NO charge at all - WOW!. They could have socked me for 15K. I highly recommend these fantastic team.
Karen S.
17:28 05 Jul 16
Our recent experience with Collision Pros in Auburn, CA was truly an A+ from start to finish! Great customer consultation and service, and they completed the project on time and without issue. My teen son was in a parking lot fender bender with our 2007 Honda white CRV. The car suffered paint scrapes and some minor knicks, along with a dented wheel fender. Brian VonTress the owner immediately provided us options to consider even before seeing the live damage. He made thoughtful recommendations based on our needs and budget. The work was done as promised in less than 3 days - ahead of schedule! And what came back was a car that looked almost new. Better than it looked even when we bought it used! Brian and Jason were awesome to work with - absolutely the best! Thanks you Brian and Jason for excellent experience.
Grey A.
06:10 29 Jun 16
Their service was out of this world! In all honesty, I am glad I chose them to fix my car after I decided to rear-end a truck one day. Luckily my damage wasn't anything they couldn't handle. I got to see the work in person at different stages of repair and discuss what was necessary to be done and what could be left out. Obviously, the insurance mandates that particular items must be repaired, however, they were able to negotiate with me a little bit when it came to the cosmetic things. To me that was very helpful considering I do not have a whole lot of time or money. At the end of it all, their work was very professional and they promptly took care of anything that I noticed after getting the car back. I highly recommend them as they definitely know how to run a business well.
michael L.
01:35 24 Apr 16
The service at this shop is top notch. Everyone was very friendly and helpful, felt like they really cared. Not to mention my car looks amazing. Actually looks better than it did before the accident. Thank you Summer and Jessica!!!
Wendy L.
19:44 19 Nov 15
My insurance company recommended them but I was very reluctant. I'm hard to please. From the minute I walked in the door I was promptly waited on, offered a selection of beverages and treated like family. From the reception clerk, to the consultant, and the office manager, it was a great experience. They answered all of my questions quickly and efficiently. They even had an awesome loaner truck. I'm glad a trusted my truck, my baby, to them.
Tomek
21:37 15 Jul 14
I really enjoyed dealing with Collision Pros, they were professional, honest, knowledgeable and helpful in every respect. I felt like they went the extra mile for me without charging extra for it. Their fix-up estimate was actually lower than I expected. Their shop is super-clean and organized while their staff is friendly and helpful, especially Jeff the manager. I hope I won't get into any fender-benders any time soon but if I do I'll definitely be giving them a call again. They definitely earned the 5-star rating in my book.
Briana D.
21:51 02 Dec 13
CollisionPros is a first rate collision center! Top notch service from both the office staff and technicians is a guarantee. Whatever your repair needs are, big or small CollisionPros has you covered, they are a direct repair shop for AAA, State Farm, Farmers, and All State which means a more streamline process with your insurance company and that equals efficiency. The less time you have between dropping off your car and picking it up is key to CollisionPros. They now you have a busy life, that being said they also offer free loaner cars if you do not have rental coverage, to me that is above and beyond good customer service! Accidents happen but it doesn't have to be a drawn out headache and CollisionPros takes the worrying out of your hands and gets you back on the road quickly.
Google Rating
5.0
Based on 186 reviews
Collision Pros - Auburn Location
5.0
Jamie G.
01:16 28 May 20
Collision Pros made my van look brand new! They were courteous, kept me informed through the process, and did an amazing job. 10/10!
bwible10
01:18 22 May 20
Gary H.
02:34 21 May 20
Maile P.
20:32 17 May 20
Ian D.
23:21 15 May 20
susan C.
14:52 13 May 20
ANNIE M.
08:36 13 May 20
They're a team of awesome people here. Excellent customer service, did a great job on my car. I recommend them with no hesitation. Thank you collision pros
Emily Van W.
23:17 12 May 20
Sarah S.
20:30 10 May 20
Arleen H.
23:28 08 May 20
Andrea H.
00:00 08 May 20
Misha G.
15:33 05 May 20
Although my car ended up being totaled, Jeff was always in communication with me, letting me know exactly what’s going on and what the next steps will be. I was very impressed with his level of service.
Kelly S.
04:12 02 May 20
This team really helped me out during a tough time. They did an excellent job on replacing my bumper! I highly recommend this place to others.
Joel S.
22:54 30 Apr 20
I was recently rear ended and the Team as Collision Pros kept me in loop every step of the way With the repairs to my vehicle. My BMW is gorgeous all because of them!
Joey M.
01:35 30 Apr 20
They did an awesome job. Very professional and timely. Always communicated where they were at in the process and completed the job very fast. Will definitely be using them again for all my auto body needs!
Kenneth M.
21:51 29 Apr 20
Gazelle L.
00:08 25 Apr 20
Brian C.
17:55 23 Apr 20
Collision pros went the extra mile did a fantastic job on a very bizarre repair. They coordinated this through insurance and ended up saving me a lot of money. They have definitely won me over as loyal customer.
Wendy S.
19:06 21 Apr 20
ero1946
19:24 20 Apr 20
Used them once before and they did a great job. Again the job looks great
Nicholas R.
01:12 14 Apr 20
These guys took great care of every need I had & my car looks brand new! I’ve done body work in the past & Collision Pros hit it out of the park on this one!!! Jeff gets a A+ for his professionalism A+ for communicating with me as well! All this & I didn’t even mention they finished it in 1/2 the time expected!! Very pleasant experience! Thank You Collision Pros! PRO’S!!! BMW 335i e92
Michael B.
18:01 10 Apr 20
Car is like new awsome customer service
Keith N.
05:00 09 Apr 20
I had my vehicle repaired the rear bumper was destroyed during a rear end accident. Collision pros got the parts ordered fix the car in an expeditious manner and stayed in touch with me about different developments that happened during the process. Was pretty happy with them
Julie C.
18:24 08 Apr 20
Collision Pros did an awesome job on my car. Jeff was extremely communicative in letting me know what stage my car was at throughout the process. Super professional. Highly recommend.
John K.
00:31 28 Mar 20
Excellent all around service and quality of work - Almost like nothing happened.
Ron O.
15:45 25 Mar 20
David M.
16:20 23 Mar 20
Great job! On time, helpful and looks great!
Jake H.
23:31 18 Mar 20
Everyone here went above and beyond with my repairs. Office staff is super friendly, kept me updated throughout the entire process, and had my vehicle finished earlier than what was originally anticipated. I’d 100% recommended using this shop.
Judy E.
14:05 17 Mar 20
I had a small owie on my car that they took care of quickly professionally and at little cost
Karen Y.
23:03 16 Mar 20
Kathleen W.
21:06 16 Mar 20
Our car looks great! You can’t even tell it was in an accident. This is the 3rd time a member of our family has had work done by Collision Pros and we have been happy with the quality of their work each time.
Jake S.
00:14 13 Mar 20
I arrived on time and my service provider was ready, I was out the door in less than 10 minutes and my car was repaired perfectly and a day ahead of scheduleThese guys are the Collision Pro’s for sure!!!!!!
awsomeman 1.
17:50 08 Mar 20
This guys are the best! Fixed my car to look just like new. There is no way anyone wold be able to tell the difference. My car was in their shop fo a week, and they were calling me almost everyday to let me know how far are they with repairs. I would definitely recommend them to anyone who wants top of the line repair, and i would absolutely use them again. I hope i wont have to 🙂 thank you guys!
Cyndi C.
18:50 07 Mar 20
Charles C.
21:58 05 Mar 20
Efficient, friendly, communicative. Very helpful. Kept me in the loop frequently.
marlin H.
22:46 03 Mar 20
The professionalism of this company is outstanding they had my car repaired in a very timely fashion. They're very understanding about my personal issues that I was dealing with at the time that I needed my car repaired, and were extremely compassionate. I will recommend all of my friends and acquaintances to this company for their honest, friendly and quality of work performed.
Rebecca K.
04:44 25 Feb 20
Cindy R.
06:25 18 Feb 20
I couldn’t be happier with my experience at Collision Pros. They were quick, had great communication, excellent customer service, and my car looks perfect!
Richard C.
20:32 17 Feb 20
Jeff was very communicative. He was very thorough and found some damage that I had missed. Everything went according to plan with excellent customer service. I would totally recommend Collision Pros in Auburn. Even the rental car was smooth and painless. It was all taken care of quickly and thoroughly. Excellent excellent excellent!
Jason L.
23:53 07 Feb 20
Excellent service, friendly staff, great work all around!
Becky L.
18:17 05 Feb 20
We have used Collision Pros several times and each time the end result has been fantastic! Their work is professional, detailed, and always top notch. Collision Pros staff kept us informed each step of the way and their were no surprises . Highly recommend Collision Pros!!
Jennifer P.
19:34 04 Feb 20
Diane P.
17:21 04 Feb 20
Kept informed of repair progress, any changes needed. Went extra mile getting replacement parts to get car done earliest possible, Good communication with insurance. Repair work perfect! Nice to have my car looking like new. Customer friendly staff.
Brenda I.
06:37 01 Feb 20
They unexpectedly detailed my car - Thank you and yay! And Jeff made sure that all repairs were up to my standards. Easy to communicate with them, efficient service and you could feel a sense of positive work energy among the team. I felt and believe I was in good hands with Jeff. I felt confident that things will be handled thoroughly. Have already recommended them to others!
Jamie S.
03:01 29 Jan 20
Carl B.
16:05 27 Jan 20
Excellent work and great customer service. I definitely recommend them.
Terrence S.
16:06 23 Jan 20
These guys were super friendly, knowledgeable, and quick with their work. I highly recommend! Loved the paint job they did with my back bumper. It’s looks brand new 👌
Steve S.
16:36 21 Jan 20
Sam C.
02:15 21 Jan 20
Can't even tell there was damage. Excellent communication, progress reports and time frame was spot on!
Susan H
05:25 12 Jan 20
Very friendly, professional. About $200. Less than others in Auburn, CA.
Sunny J.
02:10 15 Dec 19
Junior G.
21:30 25 Oct 19
Laura D.
03:43 22 Oct 19
Outstanding service with my subaru Scott kept me informed. Never had to wonder what was going on. Thank you. Would definitely recommend
Mark M.
17:07 20 Oct 19
After hearing about my brother in laws positive experience I decided this was my best option, even though I live over 3 hours away. I'm glad I did. Mike, Hillary, Jeff and Samantha were all very accommodating and when they said they would do something or call back, they did. My Model 3 came out looking fantastic and I couldn't be happier.
Kate L.
09:01 18 Oct 19
We received top notch service from drop off to pick up. Communucation could not have been better. We were informed of my car's progress throughout the repair process which was so helpful! Best of all, my car looks like new. I highly recommend Collision Pros and have told locals about their excellent service. In this day and age of often shoddy service, it is refreshing to find a business like this!
Nicole M.
23:43 01 Oct 19
They were beyond amazing and had EXCELLENT service! I couldn’t be more happy with the service and how my car turned out!!
Terry W.
16:17 26 Sep 19
Collision Pros in Auburn - MAJOR KUDOS!! Exceeded my expectations...not only did they repair the damage on my car quickly and efficiently, they cleaned my car (vacuum and wash) before returning it...it looked like new! They worked fabulously with our insurance and I will take all future repairs to this team. Great work and customer service!!
Jack A.
00:13 24 Sep 19
Ashik A.
15:15 18 Sep 19
Nice friendly service. Wife car, received some damage. Insurance company suggested firm. We are pleased with service.
Patrick S.
23:42 06 Sep 19
Great job fantastic service!
Michelle W.
04:48 02 Sep 19
Excellent body work. Customer service was amazing. Insurance paperwork was seamless, all it had to do is pick it up. Plus it was done three days early. My car was detailed inside and out! Awesome job. Thank you.
Kathy B.
22:44 30 Aug 19
Everyone was super professional! The whole process was SEEMLESS! Collision Pro would get an EXCELLENT PLUS!!! I would HIGHLY recommend them to anyone!
kim C.
19:42 26 Aug 19
They were awesome!
Chuck C.
22:10 24 Aug 19
Jan J.
22:20 23 Aug 19
Great place! Nice people. Would definitely recommend Collision Pros!
Kandra S.
22:46 22 Aug 19
Great service
Danielle B.
17:42 21 Aug 19
Andrew T
15:52 13 Aug 19
Pinak L.
01:38 10 Aug 19
If you’re within a reasonable driving distance and own a Tesla that unfortunately got into an accident, Collision Pros Inc in Auburn CA is your answer. Exceptional staff and most importantly jaw dropping quality of repairs and they are pretty fast when it comes to getting the work done and having your car back on the road. Unfortunately there is almost always a bit of waiting for parts when it comes to Tesla and also because more parts may be needed once they open up your car. But throughout the six or so weeks that my car was at their shop, I got regular updates and the results are more than satisfactory. Thank you to all the staff and engineers. Hope I never see you again in a professional capacity but you’ve made me happy again after seeing my repaired car. 🙂
bobbie W.
16:00 08 Aug 19
William S.
23:12 07 Aug 19
Matthew P.
22:14 05 Aug 19
Amazing. Without a doubt would I recommend to anyone! I was properly greeted coming through the door each and every time. They replaced quite a bit of parts on my car and had it all done in under a week, and they even cleaned my car! The customer service was great and if anything ever did happen again I wouldn’t think twice about coming back.
Bob F.
23:55 02 Aug 19
Brandon W.
19:31 01 Aug 19
Collision Pros were great to work with. My insurance called ahead and set everything up. I dropped off my car and they got to work. Hillary did a great job keeping me informed and up to date on when my car would be complete. The repairs look awesome! You wouldn’t ever know that I was rear ended. They were very thorough. Highly recommend this shop if you need a body shop after an accident.
Melody B.
20:21 25 Jul 19
Excellent service, and quality work!
Sharon Z.
02:22 23 Jul 19
The service and the personnel were amazing. They got my repair done in less time than they quoted, and it looks great. I have nothing but praise for the folks at Collision Pros!
kram A.
22:52 22 Jul 19
Victoria H.
22:36 22 Jul 19
This was the best choice. Excellent customer service. I recommend this place and it is definitely worth the drive. I was a nervous nelly about the Insurance company but everything turned out great thanks to Collision Pros special thanks to Jeff S. He took care of everything going above and beyond with his great and positive attitude. He coordinated everything in the shortest time and I thank him and the Pros for all that they did. I am grateful for great service and a seamless transition. Thank you Jeff S , the crew, the owners and shout out to KC @ Enterprise!
Patti H.
00:07 20 Jul 19
Super happy with work, customer service, and timely manner. Would recommend anytime.
Debbie R.
04:16 19 Jul 19
Camryn S.
05:35 16 Jul 19
The fix was quick and the employees all made my experience as easy as possible. Overall an excellent experience.
Kathryn S.
23:52 10 Jul 19
Customer service goes above and beyond what you would expect. Very helpful crew and the service was completed prompt and above expectations! I would highly recommend this place!
Norm W
17:42 10 Jul 19
Work was done earlier than told even though more work was done than first estimated. Now our truck looks like it did when it was new.Big thank you!Norm
Ami V.
04:15 29 Jun 19
Deanne G.
21:03 24 Jun 19
Nick O.
01:00 19 Jun 19
Joy W.
04:53 18 Jun 19
Carmen B.
15:40 15 Jun 19
Always upbeat, accommodating, and the Tesla never looked better.
Tom F.
22:59 12 Jun 19
Thank you for the great experience of how a body shop should take care of you.....excellent...highly recommend
Veronica S.
00:18 12 Jun 19
Guy H.
00:44 29 May 19
Christine K.
05:20 25 May 19
My experience here was excellent! The mechanic was honest, listened to what I said and was very helpful.
Chel T.
01:00 25 May 19
Jerome A.
21:50 24 May 19
Excellent service by talented professionals. Helped with insurance, rental car and prompt response. Best experience!
Rick D.
18:34 24 May 19
Cera B.
23:50 22 May 19
Collision pros Auburn was amazing they had my car back to me really fast and were very kind and called me any time anything was updated thank you so much!!! They were amazing! Definitely recommend!
bluesycreature
20:35 21 May 19
I am very pleased with the excellent service I received from Collision Pros in Auburn California. Jeff handled everything in a professional manner. Would highly recommend this business!
Joe S.
14:10 18 May 19
Very satisfied with the Collision Pros Auburn. The staff were very friendly and welcoming and all work was performed to high standards and completed in a timely manner. Great experience and well worth the drive up from Lincoln. Thanks to everyone at Collision Pros Auburn!
Michelle G.
04:20 07 May 19
My husband and I had a great experience with Collision Pros! Everyone was so helpful and nice which made working with them a pleasure! Samantha at the front desk was always helpful and the guys did a great job on my BMW. I would recommend them to anyone looking to repair their vehicle!
David B.
23:22 29 Mar 19
Luke S.
01:14 29 Mar 19
Excellent service, quick turn around time with exceptional results. my new go to body shop.
Mark G.
23:55 25 Mar 19
Care free, easy peasy...customer service and quality of work was beyond excellent!!
Andrew W.
00:01 22 Mar 19
Excellent service!
Barbara C.
23:28 14 Mar 19
Thy made everything easy and did a GREAT job on my car.
Matthew C.
21:16 12 Mar 19
Super professional and very friendly.
Kyle J.
23:58 05 Mar 19
Kelly M.
17:45 05 Mar 19
Collision Pro was great to work with. They kept me informed throughout the whole process of my repairs. They worked closely with my insurance company, so I never felt like I was the middle man between the 2 companies. I had a great experience with Collision Pro.
john K.
16:43 21 Feb 19
Excellent service and fast
Rebecca H.
21:15 20 Feb 19
I am very pleased with the work that I had done at collision pro. They were very professional and made all the contacts with my insurance company and got my car in very quickly to be looked at and then got it back in for repairs . I had it back within a day and a half, cleaned and the work they did was outstanding. so I'm very pleased
Jason _.
21:07 20 Feb 19
Helpfull and seemed ery professional. The work was completed in a timely basis and seems to be quality.
Roger H.
00:44 01 Feb 19
Collision pros did an excellent job on our Subaru and the turn around time was incredible. I would highly recommend them.
Mike C.
00:54 30 Jan 19
These guys helped me all the way . Very professional and handled business . They now have my business for life. Thank you very much.
Christina F.
23:19 28 Jan 19
Barbara H.
17:11 23 Jan 19
I had a excellent experience at Collision Pros in Auburn California. Working with our insurance company Geico, due to a hit and run of my Jeep Renegade. I choose Collision Pros from their web site. I made a appointment online and met my insurance agent and the interprise rent a car rep all at Collision Pros bisness site. I was given all my options right on the spot and agreed on a fix it plan. I left in the very nice rent a car we were given and went home. Collision Pro kept in contact with me through out the process and my Jeep was fixed right away. The next day by 5 pm I was able to pickup my beautifully fixed Jeep and they even reatached our transformer embalm as well, that was not expected. I recommend anytime you need work done, Collision Pros is the place to go for your repairs. Fast no worry excellent service. A big Thank you to Collision Pros Barbar Hegazy
Petra K.
00:35 22 Jan 19
Fast service, all the staff was very friendly as well. My car looked great and they even cleaned it for me, nice finishing touch.
Richard G.
16:56 17 Jan 19
I have used Collision Pro a couple of times and they have provided excellent service and the repairs were as if there was never an accident. I would not hesitate to take any of my vehicles to Collision Pro, if needed.
Christopher C.
21:17 16 Jan 19
Great service and speedy work! My Tacoma was taken care of with love and they made sure to go over with me every part that was addressed. Paint match also came out perfect.
Tony G.
01:48 16 Jan 19
From start to finish and everything in between this business does it to perfection. They even made accommodations for me to leave my truck for repair while I was on a short trip. I came back and my truck was repaired, washed, cleaned an ready to go!
Jonathan H.
16:28 14 Jan 19
Very Professional and Quality Workmanship. A very painless process.
Jay M.
01:44 10 Jan 19
Great, thorough service. Amazing work. Many thanks!
Chris G.
01:16 10 Jan 19
Daniel S.
22:13 09 Jan 19
Friendly and professional. Finished the job in the quoted time frame, even though it was over the holidays.
maryjane L.
19:18 07 Jan 19
Thank you for a job well done on my Altima. I was so happy to see it looked like new again.
Debbie H.
02:45 01 Jan 19
Super easy and friendly my rental car was there when I got there and my window was replaced with the matching tint. Thank You
Teresa M.
00:56 01 Jan 19
They made the whole process very simple and even took car of ordering me a rental car. Super nice people!
Keith C.
19:08 31 Dec 18
I found this shop to be professional and courteous. Our repairs were completed on schedule and within estimate. They worked directly with our insurance company.
D S.
03:24 29 Dec 18
Great job. Thank you
A D.
18:15 28 Dec 18
Elana G.
23:31 26 Dec 18
Sylvia D.
22:33 21 Dec 18
They did some work on my mom’s car and finished the repair in record time. She was so happy to have her “wheels” back in such a timely fashion. The repair looked great and is guaranteed for as long as she owns the car - can’t ask for better than that!
Spencer H.
21:45 20 Dec 18
Excellent repair and customer service.
Brett J.
03:11 20 Dec 18
Collision Pros made my claim with State Farm a very easy process. They kept me updated and finished the repairs ahead of schedule. The color match and parts fitment were very good. I was happy with their work and would use them again.
Dan H.
21:09 14 Dec 18
This business is very professional and great to do business with left a great impression on me.Dan Hammitt
Kevin B.
12:29 27 Nov 18
Great job
Kristen J.
01:48 30 Oct 18
WOW! I am SUPER impressed with the customer service at Collision Pros in Auburn! I had a concern about my car battery after it had been serviced there, and without hesitation the owner went above and beyond to take responsibility and make it right, including covering the cost to replace my battery. I can’t remember the last time I experienced such a high level of responsiveness to a customer concern. In addition, their work on my car was excellent and efficient. I recommend them without hesitation.
Theresa R.
18:37 18 Sep 18
Kaye T.
15:06 26 Apr 18
I have to say, my experience with them far exceeded my expectations. My insurance company bumbled the whole process but Summer was on it. What a pleasure to work with someone that still knows what it means to give good customer service. She went over and above what was required of her and made the mistakes from my insurance company far less painful. Then on top of it and most importantly, the guys did a great job on the repairs. I will surely refer them to anyone needing repairs. Thank you!
Anna L.
01:31 25 Jan 18
Mike goes The extra mile to helpAbove & beyond customer service
Ellen P.
18:05 03 Dec 17
Brandon P.
16:13 03 Dec 17
I had a great experience with Collision Pros Auburn! Their work and customer service is excellent. I was very impressed with the results, price and quick return, as well as the interior and exterior detail/cleaning job. My car looks better than when I bought it.
Caleb L.
20:43 27 Nov 17
Work was done promptly and properly. Car looks as if nothing ever happened. Callimg to check in at let me know progress was great also.
Eddy W.
02:08 18 Nov 17
Great place and excellent work. Very pleased
richard B.
01:34 16 Nov 17
Body repair on my 2008 tundra was perfect, I would recommend collision pros over any other body shop
Grupo B.
00:49 16 Nov 17
Madeline J.
16:30 10 Nov 17
Stephanie S.
20:08 02 Nov 17
Jo P.
00:37 24 Oct 17
Everyone was great, accommodating and really made an effort to do a great job, which they did!
Kevin M.
18:51 23 Oct 17
Wendy C.
01:10 21 Oct 17
Very friendly and speedy service. Great job!!
Kylee J.
16:08 19 Oct 17
Very informative of the process. Kept in contact with any updates or changes.
david S.
19:40 18 Oct 17
Totally satisfied with the work and by their besting there time estimate by two weeks.
Meghan S.
19:12 16 Oct 17
Amazing service. They even went above and beyond repair. My car came back immaculate. They kept in contact with me the entire time and made sure to explain the repairs when I went to pick it up. I will make sure to recommend them to everyone. Thank you!
Gerald M.
02:02 14 Oct 17
I was kept up-to-date on progress. Everything came out great
Sue S.
13:25 12 Oct 17
Beautiful work and fantastic customer relations. Will be recommending to all our friends and family.
Jj T.
19:58 09 Oct 17
Very quick and proffesional.
Ali S.
22:50 05 Oct 17
Awesome, awesome, awesome, awesome. Did I mention awesome? On every front: above-and-beyond customer service, coordination with Geico, quality repair work. And they detailed my car too. I think it's cleaner than when it was new!
Robert M.
00:30 22 Sep 17
Very nice people, did a great job on my car repair.
Karen L.
01:21 21 Sep 17
Sandy E.
16:36 20 Sep 17
They were very professional, showed you the work they did, Mike was professional, kind and always had a smile on his face. Couldn't be happier.
M T
01:40 12 Aug 17
The staff were friendly and efficient. I felt like they went above and beyond to provide good service and the best price possible for the repairs
Lisa F.
17:41 27 Jul 17
Easy to work with, completed job on time. No hassle and went the extra mile with insurance adjuster. Thank you.
Tami A.
00:01 19 Jul 17
Got my car back fixed and looking nice and clean. Very friendly staff.
Kim B.
19:44 13 Jul 17
They were Awesome and communicated well during process! Had absolutely no issues and glad that OEM parts were chose as the best route for my 2015 Jeep Gr Cherokee. Looks great! Thank you!
Earney S.
16:55 06 Jul 17
The Collision Pro's team is just that...."Pro's". Their work product is excellent and they kept the lines of communication open at all times so I knew what was being done and when. While I was disappointed that my vehicle was in an accident, these folks were the bright spot of the experience. My vehicle looks as good as new.
Cecilia H.
02:11 30 Jun 17
Gerald B.
21:20 27 Jun 17
Haven't seen the results yet but so far employees or staff have been courteous, friendly, helpful, knowledgeable, and efficient. Also they were helpful in getting past some of the insurance glitches. We wouldn't hesitate to recommend them to anyone needing service.
Kristan P.
16:10 26 Jun 17
I haven't had to make an auto insurance claim for many years so I was expecting a hassle. Collision Pros absolutely stunned me with their excellent knowledgeable service. They dealt with the insurance for me and did amazing work on my car. Nicole Blevins you rock! Shannon, someone knew what they were doing putting you up front!!! I will be a forever customer!
Julie H.
15:48 24 Jun 17
Everyone was super nice and helpful and made the experience as convenient as possible! Repairs look fantastic!
Malte H.
03:59 22 Jun 17
Excellent service and quality work. jason was fantastic to work with. Fingers crossed no more snow plows hit our vehicle but if they do we'll be going to Collision Pro! Thanks again Jason and the team in Auburn!
Snow W.
16:58 13 Jun 17
The staff at Collision Pros was amazing! I was nervous after my car got towed from my first accident ever. I needed a new radiator, front bumper, and air conditioner. They were very kind in helping me understand what was wrong with my car and how they were going to fix it. They repaired my car quickly and it runs great! They even vacuumed the inside and my car has never been cleaner. The staff went above and beyond to make my car repairs as stress free as possible. I really could not have asked for better customer service or better quality repairs. They also had free donuts! 😁
Paul and Peg R.
19:09 12 Jun 17
Provided current and updated communications during process and completed work was excellent
Jaclyn B.
18:51 12 Jun 17
If you have to go through a car accident, this is the place to go! They worked great with my insurance (Allstate) and kept me updated through the whole process. I highly recommend them!
jose miranda, md, I.
19:51 08 Jun 17
Outstanding efficiency, timeliness and cost affordability of this Collision Center. Have used them before and have never been dissatisfied and always pleased with the work they have done and excellent customer support they provide
CATHYRINE M.
15:11 08 Jun 17
This is my second time dealing with Collision Pro's and both times it has been a great experience. Each time Hason has gone above and beyond to make getting my car fixed a great experience. All the work was done to the highest standard and they always kept me informed of the process. I will never take my cars to anyone else because I know that I will always get the best service here.
Franco R.
16:03 26 May 17
They were super helpful and honest, and called me frequently to keep me in the loop. They're a very friendly place to have work done on your car.
Ronald H.
15:00 12 May 17
Ryan Y.
18:31 08 May 17
Very helpful, knowledgeable, and professional people working here
Heather E.
15:53 08 May 17
I live in Roseville and brought my car to Collision Pros because of all of the positive reviews. I had a bad experience with another body shop in the past, so I was a little worried about leaving my fairly new car in their hands. It was well worth the drive though. They communicated with me throughout the entire process and had my car ready for me in two days. They do great work! I would definitely recommend them!
Randy W.
19:38 20 Jul 16
What a class act business. I can't say enough about the honesty and integrity of the folks at Collision Pros. I hit a boulder while trying to maneuver into a camp site with my F150 pickup. I bent the bumper and popped out a long piece of plastic trim. Jason, said they may be able to pull and shape it out without having to replace any parts; and only charge for an hour or two of labor, but if the bumper and trim had to be replaced it would be about 15K. He called me about mid day and said they were able to pull it out and reshape. I got there expecting to pay an hour or two of labor; he told me NO charge at all - WOW!. They could have socked me for 15K. I highly recommend these fantastic team.
Karen S.
17:28 05 Jul 16
Our recent experience with Collision Pros in Auburn, CA was truly an A+ from start to finish! Great customer consultation and service, and they completed the project on time and without issue. My teen son was in a parking lot fender bender with our 2007 Honda white CRV. The car suffered paint scrapes and some minor knicks, along with a dented wheel fender. Brian VonTress the owner immediately provided us options to consider even before seeing the live damage. He made thoughtful recommendations based on our needs and budget. The work was done as promised in less than 3 days - ahead of schedule! And what came back was a car that looked almost new. Better than it looked even when we bought it used! Brian and Jason were awesome to work with - absolutely the best! Thanks you Brian and Jason for excellent experience.
Grey A.
06:10 29 Jun 16
Their service was out of this world! In all honesty, I am glad I chose them to fix my car after I decided to rear-end a truck one day. Luckily my damage wasn't anything they couldn't handle. I got to see the work in person at different stages of repair and discuss what was necessary to be done and what could be left out. Obviously, the insurance mandates that particular items must be repaired, however, they were able to negotiate with me a little bit when it came to the cosmetic things. To me that was very helpful considering I do not have a whole lot of time or money. At the end of it all, their work was very professional and they promptly took care of anything that I noticed after getting the car back. I highly recommend them as they definitely know how to run a business well.
michael L.
01:35 24 Apr 16
The service at this shop is top notch. Everyone was very friendly and helpful, felt like they really cared. Not to mention my car looks amazing. Actually looks better than it did before the accident. Thank you Summer and Jessica!!!
Wendy L.
19:44 19 Nov 15
My insurance company recommended them but I was very reluctant. I'm hard to please. From the minute I walked in the door I was promptly waited on, offered a selection of beverages and treated like family. From the reception clerk, to the consultant, and the office manager, it was a great experience. They answered all of my questions quickly and efficiently. They even had an awesome loaner truck. I'm glad a trusted my truck, my baby, to them.
Tomek
21:37 15 Jul 14
I really enjoyed dealing with Collision Pros, they were professional, honest, knowledgeable and helpful in every respect. I felt like they went the extra mile for me without charging extra for it. Their fix-up estimate was actually lower than I expected. Their shop is super-clean and organized while their staff is friendly and helpful, especially Jeff the manager. I hope I won't get into any fender-benders any time soon but if I do I'll definitely be giving them a call again. They definitely earned the 5-star rating in my book.
Briana D.
21:51 02 Dec 13
CollisionPros is a first rate collision center! Top notch service from both the office staff and technicians is a guarantee. Whatever your repair needs are, big or small CollisionPros has you covered, they are a direct repair shop for AAA, State Farm, Farmers, and All State which means a more streamline process with your insurance company and that equals efficiency. The less time you have between dropping off your car and picking it up is key to CollisionPros. They now you have a busy life, that being said they also offer free loaner cars if you do not have rental coverage, to me that is above and beyond good customer service! Accidents happen but it doesn't have to be a drawn out headache and CollisionPros takes the worrying out of your hands and gets you back on the road quickly.
Yelp Rating
5.0
Based on 55 reviews
Collision Pros - Auburn Location
5.0
Anndrea S.
09:16 09 Apr 20
Highly recommend this place. These guys are awesome! Top notch customer service. Jeff was great. He reached out to me, letting me know what was happening...
Sharon H.
10:52 06 Apr 20
This shop is amazing! My insurance company gave me three choices and I chose Collision Pros based on their Yelp reviews. Their customer service and the...
Victor T.
10:41 18 Nov 19
Solid company and they don't skimp on poorly sourced non oem. Very detailed and customer service oriented and great results.
Mark M.
09:59 20 Oct 19
I live over 3 hours away, but after hearing about my brother in laws positive experience I decided this was my best option. I'm glad I did. Mike, Hillary,...
Sonia Y.
12:10 16 Oct 19
Without a doubt outstanding service. Jeff was my contact person and he was polite, friendly, understanding, and kept in touch with me throughout the...
Anthony H.
07:50 21 Sep 19
I work in the service industry, and as a Service Manager with multiple employees in different departments occasionally mistakes can happen. The strength and...
Jerry C.
11:57 29 Aug 19
First off let me say that I'm not your average customer when it comes to being exceptionally picky about my car. That said, the guys at Collision Pros in...
Matthew P.
15:15 05 Aug 19
Amazing. Without a doubt would I recommend to anyone! I was properly greeted coming through the door each and every time. They replaced quite a bit of parts...
Victoria H.
12:40 22 Jul 19
This was a better choice just like buying a car out of town! I also am fond of getting out of town for car repairs. This place came highly recommended and...
Stacey M.
08:05 21 Jun 19
Had my damaged vehicle repaired here. Great job, looks good as new! My service person kept me in the loop the whole time, which was nice. Had a concern...
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