Mercedes-Benz Certified Collision Repair

Diamond Auto Body Patriot, part of Collision Pros, repairs Mercedes-Benz vehicles in south Reno as a Mercedes-Benz Certified Collision Center. Diamond Auto Body brings more than 30 years of Reno and Sparks repair experience to how we handle finish and materials. Mercedes-Benz certification adds the manufacturer’s standards for training, equipment and parts.

Certified work starts with technicians trained for the vehicle rather than for bodywork in general. That training is part of what the program measures when it reviews a center. When your Mercedes-Benz is repaired here, the technicians working on it have been trained to the program’s requirements.

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What Mercedes-Benz Certification Means For You

Mercedes-Benz USA runs its own certification program for collision centers. A facility earns certified status by meeting published standards for technician training and for the equipment and parts the work requires.

In practice, the repair is planned around the way your Mercedes-Benz was built. Panel gaps and trim alignment are checked against the vehicle. Aluminum and mixed material joints are handled with the methods the model calls for, and the paint matches the factory finish.

Diamond Auto Body Patriot holds that certification, and we apply those standards to every Mercedes-Benz we repair.

Finish quality is the part of a collision repair that owners notice first. On a Mercedes-Benz, color match and panel alignment are easy to see in daylight. The finish should look right outside the shop as well as inside.

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Why Choose Diamond Auto Body for your Mercedes-Benz Repair

A Mercedes-Benz is finished to a high standard. A repair should return it to that standard, not merely make it drivable. Our published shop practices set out how we handle the work:

  • More than 30 years in business serving Reno and Sparks drivers
  • Aluminum repair and paint matching for models that use them
  • Our own 7 step quality control process on every repair
  • A written workmanship warranty for as long as you own your vehicle
  • A free shuttle and rental arrangements through Enterprise and Hertz

Those practices apply to every vehicle we repair, including your Mercedes-Benz. Ask how they shape the work on your car before you authorize anything.

Mercedes-Benz Certified Collision Repair FAQ’s

Yes. Aluminum and mixed material joints are handled with the methods the model calls for. Ask us to confirm the repair method and the parts named on your estimate before you authorize work.

Mercedes-Benz states that its certified centers use new Genuine Mercedes-Benz Parts purchased through a sponsoring dealer. Those parts are made to the fit and finish of the original. Ask us which parts are specified for your repair and what warranty each one carries.

We coordinate with most insurance companies and help process your repair. You choose where your Mercedes-Benz is repaired, and your insurer can suggest a shop without deciding that for you. Ask your carrier to confirm your right to choose and to list any difference in the specified parts on the estimate.

The workmanship warranty is written and lasts as long as you own your Mercedes-Benz. Parts are covered by their manufacturer’s warranty. When you request warranty service, bring the original repair paperwork and a matching photo ID.

Paint is matched to the factory finish, and panel gaps and trim alignment are checked against the vehicle during the repair. Ask us about the paint process and about any blend panels named on your estimate so you know what to expect.

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